What is Emotional intelligence(EI)?
“Emotional intelligence refers to an ability to recognise the meanings of emotion and their relationships, and to reason and problem-solve on the basis of them. Emotional intelligence is involved in the capacity to perceive emotions, assimilate emotion-related feelings, understand the information of those emotions, and manage them (Mayer, Caruso, & Salovey, 2000).”
Emotional intelligence consists of 4 areas:
- Self-regulation – manage your negative emotions & adapt to events
- Empathy – be considerate to others feelings before responding
- Social Skills – rapport people with active listening and acknowledgment
- Motivation – set your own goals linked to your greater purpose
The first step requires you to be demonstrating a high-level of self-awareness, with the following traits; confidence, a sense of humour (ability to laugh at oneself) and to be fully aware of your impact on others.
Left brain right brain?
You may start to resonate with some of the areas in the left or right side of the brain.
It is useful to understand self-awareness and where you excel or not; where you may need to change.
It’s useful socially because we have to get on with others (or it won’t be very pleasant or can cause stress to either party) so being able to self-regulate your negative emotions, empathise with others and actively listen to them are very positive skills to have/learn.
Finally, to do this without someone else telling you is a great skill in itself, so motivation plays a big role here.
Managing your emotional intelligence
Self-regulating your emotions can sometimes be hard for anyone to do so it is useful to know your starting point and where you place on the Emotional Intelligence scale. To this end, Masters In Minds has developed an Emotional Intelligence monitor which encompasses a range of design, delivery and feedback options to suit business needs and requirements.
Full digital EI 360° solution:
EI 360° Digital :
The 360° would consult with your peers, managers and others who you interact with, they would answer the questions as you would and then we would compile a full Emotional Intelligence 360° report and share this back with you in a private 121 session.
Single self-reflection Emotional Intelligence assessment:
You will be the only participant answering the questions.
This assessment is available to individuals who are self-aware and have a level of Emotional Intelligence already. Our consultants would advise if this was the most appropriate assessment for an individual.
The Emotional Intelligence 360° assessment and singular test includes a comprehensive, individual feedback report. This is the basis of the 1-2-1 personal feedback session and creates a baseline for future actions, personal development, and change.
Psychologist and behavioral science journalist Dr. Daniel Goleman explains in more detail what Emotional Intelligence is.