Mindset, Attitudes and Behaviours
April 26, 2024
161 years on and Charles Darwin’s theory of evolution feels very poignant. The need to embrace change or face possible extinction is perhaps too black and white in business. However, words like ‘adapting’ or ‘evolving’ to meet the needs of a changing environment do ring true. And as we head into 2021 and beyond, “survival of the fittest” holds more weight than ever before. Ambitious businesses don’t want to ‘survive’ it but rather create environments where their people and business can ‘thrive’.
The digital acceleration in 2021 has been eye-watering for many. In a recent survey, Mckinsey reported that businesses once mapped digital strategy in one-to-three-year phases now they must scale their initiatives in a matter of days or weeks. Notably, this puts increasing pressure on Leadership teams to learn quickly what is/is not working and why.
How do you ensure that your workforce is ready to keep up the pace of change? Are you leading in ways that enable your workforce to flourish and thrive? Significantly, 50% of the UK workforce are Millennials/Generation Z (Source: Institute of Leadership and Management). These generations are tech-savvy. They’re at ease with quick and efficient procedures driven by email, social networks, and databases. Millennials and Gen Z can adapt easily to new technologies and they’re ambitious. Moreover, they are not afraid to move on if they feel there’s limited growth opportunity. In addition, their energy is infectious.
The average age in the C Suite is 56 (Source: Nasdaq survey Jan 2020) making them Generation X (give or take a few years). To this end, the pandemic has challenged everything they once took for granted. As Generation X look to lead Millennials’ and Generation Z to a better future, do they really know how their workforce is ticking?
Every business has had to communicate more frequently with their workforce during 2020. At the very least employers have engaged with colleagues about Business Continuity and Public Health Information. However, many companies have engaged with more frequent and different ways to inform and listen to their workforce, such as:
But do any of these reports indicate whether your workforce has the mindset needed to share and deliver the transformation needed to thrive?
Businesses will be forced to evolve and transform working practices to create a better future. Therefore, nurturing growth mindset working practices will be key to the pace and scale of transformation facing business.
To illustrate, Professor Carol Dweck’s research linked a growth mindset with many benefits in business including:
These are three indicators to consider:
With only two weeks until the New Year how will you activate a growth mindset in your workforce to achieve great outcomes for all?
Grab a mince pie and Click Here to hear Carol Dweck talk about “Developing a Growth Mindset Culture in organisations” for inspiration.
Take a look at our Mindset Indicator Monitor.
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Strategic Execution and Implementation involves turning plans into action and ensuring organisational strategies are effectively implemented to achieve goals, improve performance, and drive business success.
Customer experience (CX) refers to customers' overall perception and interaction with a company or brand throughout their entire journey. It encompasses all touchpoints and interactions, from initial awareness to post-purchase support.
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